Posted: Friday, February 2, 2018

Security LogoGreenville County Schools is proud to announce that 12 security monitors have earned certification as Public Safety Telecommunicators. The certification, issued by APCO International, requires proficiency in foundational topics such as communication skills, call taking, and radio techniques. In addition, the PST certification course incorporates the most up-to-date information on technology and work-related issues in public safety communications centers such as NextGen 9-1-1, emerging technologies, continuing education, and liability. 

Female employee sitting at security monitorsEarning certification are Shanoah Benson, Jody Brown, Kelly Dittrich, Beata Dowell, Chris Fraley, Marshall Hinson, Linda Moody, Kim Jones, Phil Plumley, Gene Smith, Dawn Vanbuhler, and Lois Whiteside.

Male employee watching security monitorsGCS security monitors are on call 24 hours a day, 7 days a week, 365 days a year. Using customized software, security cameras, and two-way communications, they monitor fire and intrusion alarms and dispatch maintenance calls around the clock. At night and on weekends they also dispatch roaming guards throughout the district. The security monitors work in a modern PSAP (Public Safety Answering Point) located at the Distribution Center. This UL-listed Central Monitoring Station serves as the nerve center to meet the district’s emergency and non-emergency operational needs.

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