CHROMEBOOKS @ NORTHWOOD
CHROMEBOOK REPAIRS
Student Chromebooks that require repair can be swapped out at Northwood Middle Virtual and In-person Students: Monday-Friday 7:30AM - 3:30PM
Email: sdartez@greenville.k12.sc.us Phone: (864) 355-7014
Not all issues require a visit to the Media Center. Students need to do some basic troubleshooting on their own before coming to the Media Center. If an issue persists, please visit the Media Center for assistance, but most issues are resolved by tips provided in Chromebook Troubleshooting
MISSING/LOST CHROMEBOOKS
Please note that students who leave Chromebooks unattended are being negligent. It is the student’s responsibility to ensure the safety of their device at all times, much as they would with their cell phone or other valuable items.
Students should be charging their Chromebooks at home each night and not bring their chargers to school.
Students should report missing Chromebooks to Mrs. Dartez in the Media Center and to discuss possible Chromebook replacement options.
Students who lose their Chromebooks or do not return them to Northwood when transferring to another school will owe a debt for the replacement cost.
Students who have Chromebooks stolen from unsecured areas (leaving their Chromebooks unattended at school, leaving Chromebooks in an unlocked car, losing/stolen Chromebooks at a sporting event, etc.) will be responsible for the replacement cost of the Chromebook.
REPORTING DAMAGES
NWMS Chromebook Responsible Use Procedures
PROCEDURE FOR ACCIDENTAL DAMAGES
1st Offense of Accidental Damage:
Replacement At No Cost To the Student - Verbal Review of Care of Chromebook
2nd Offense of Additional Damage or More:
Parent Call, Repair cost assessed, Student will be charged the repair
Note: NMS reserves the right to revoke use of Chromebook for students at any time.
Students who deliberately damage a Chromebook (or have their Chromebook deliberately damaged by a family member or peer) will not fall under the accidental damage procedure listed above.
PROCEDURE FOR DELIBERATE-INTENTIONAL-NEGLIGENT DAMAGES
1st Offense of Deliberate Damage:
Disciplinary Referral, Parent Call, Pay for repair or replacement
2nd Offense of Deliberate Damage:
Disciplinary Referral
Any student that unintentionally damages their Chromebook will not incur any additional expense for the first incident of a cracked screen or for any minor repairs (cracked hinge cover, non-working touchpad, etc). If replacement Chromebooks are available, students will receive an immediate replacement while his or her Chromebook is being repaired.
If a loaner Chromebook is not available during the repair time, students will be notified to pick up his or her Chromebook once the repair has been completed.
Students will need to see the Media Center staff regarding any additional repairs in order to assess the repair cost.